*Please note all returns must be sent by mail. We will not process any returns in person.
*If your order was filled incorrectly or the product received was damaged please contact us directly here or call us at 1-877-257-4916. Please include your order number with your inquiry.
Step 1: Download, print & complete the Return Form
- NOTE: You have 30 days from receipt of an order to return products purchased at AmgenTourofCaliforniaStore.com.
- For returns, we will issue a full refund for the price of the product, plus any applicable taxes.
- Original shipping charges will not be refunded unless there was fulfillment error by Amgentourofcaliforniastore.com.
Step 2: Enclose a copy of the packing slip and the return form with your item.
- If you do not have a copy of the packing slip please contact us at 1-877-257-4916 or http://amgentourofcaliforniastore.com/pages/contact-us
Step 3: Send your package addressed to:
1817 S. Soto St.
Los Angeles, CA 90023
- Please return your package and Return Form via a prepaid, insured, traceable method to ensure a safe and documented delivery.
- Allow one to two billing cycles for the credit to appear on your statement. Refunds are issued to the original card used to make the purchase.
- Please see the Return Policies below before sending out your package.
*Once we have received your package at out fulfillment center please allow us 3-5 business days to get your return processed.
Orders from Amgentourofcaliforniastore.com:
Worn or damaged merchandise is non-returnable. If the merchandise was damaged during shipment please contact us at http://amgentourofcaliforniastore.com/pages/contact-us or call 1-877-257-4916.
Purchases on-site at the Amgen Tour of California event:
Items purchased on-site at the Amgen Tour of California event are final sale. They cannot be returned.